77pub Privacy Policy

1. Introduction

77pub ("77pub," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("Player," "User," or "you") of the 77pub online gaming platform available at https://77pub.app (the "Platform"). This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information in connection with your use of the Platform and all associated services.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. By accessing or using the 77pub Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the 77pub Platform. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2. Information We Collect

77pub collects personal information from you in the following ways:

2.1 Information You Provide Directly. When you register for a 77pub account, complete identity verification (KYC), make deposits or withdrawals, contact customer support, or participate in promotions, you may provide us with:

• Full legal name, date of birth, and nationality
• Government-issued identification documents (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID)
• Residential address (including city — Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines)
• Email address and mobile phone number
• Payment account details (GCash number, PayMaya account, BPI/BDO/Metrobank account information)
• Username and password (stored in hashed form)
• Any other information you voluntarily provide to us

2.2 Information Collected Automatically. When you access and use the 77pub Platform, we automatically collect certain technical and usage information, including:

• IP address and approximate geographic location
• Device type, operating system, and browser type and version
• Pages visited, features used, and time spent on the Platform
• Game session data, including games played, wagers placed, and outcomes
• Login timestamps and session duration
• Referral source (how you arrived at the 77pub Platform)

2.3 Information from Third Parties. We may receive information about you from third-party service providers, including payment processors, identity verification services, fraud prevention providers, and analytics partners, to the extent permitted by applicable law.

3. How We Use Your Information

77pub uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your 77pub account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to games, process deposits and withdrawals, and deliver the features and functionality of the 77pub Platform.
• KYC and AML Compliance: To verify your identity, conduct due diligence, and comply with anti-money laundering (AML) obligations and PAGCOR regulatory requirements.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Promotions and Communications: To send you information about bonuses, promotions, and platform updates that may be of interest to you, where you have consented to receive such communications.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 77pub Platform.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from regulatory authorities including PAGCOR and the NPC.

4. Legal Basis for Processing

77pub processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and 77pub (i.e., the Terms & Conditions), including account management, game provision, and payment processing.
• Legal Obligation: Where processing is necessary for 77pub to comply with a legal obligation, including KYC/AML requirements and regulatory reporting obligations.
• Legitimate Interests: Where processing is necessary for the legitimate interests of 77pub, such as fraud prevention, platform security, and service improvement, provided that such interests are not overridden by your rights and freedoms.

5. Sharing of Personal Information

5.1 Service Providers. 77pub may share your personal information with trusted third-party service providers who assist us in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These service providers are contractually obligated to process your data only on our instructions and to maintain appropriate security measures.

5.2 Regulatory Authorities. 77pub may disclose your personal information to PAGCOR, the National Privacy Commission, law enforcement agencies, or other regulatory authorities where required by applicable law, court order, or regulatory directive.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the assets of 77pub, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

5.4 No Sale of Data. 77pub does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes.

6. Cookies and Tracking Technologies

77pub uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling core functionality. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect information about how you use the Platform, such as which pages you visit most frequently, to help us improve performance and user experience.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred language and display options.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77pub Platform. For more information on how to manage cookies, refer to your browser's help documentation.

7. Data Retention

77pub retains your personal information for as long as your account remains active and for such additional period as is necessary to comply with our legal and regulatory obligations. Specifically:

• Account and KYC records are retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML regulatory requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for a period of three (3) years.
• Marketing consent records are retained until you withdraw your consent or for three (3) years following your last interaction with the Platform, whichever is earlier.

When personal data is no longer required for the purposes for which it was collected and no legal obligation requires its retention, 77pub will securely delete or anonymize the data.

8. Data Security

77pub implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the 77pub Platform
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and payment-related information
• Access controls limiting employee access to personal data on a need-to-know basis
• Regular security assessments and vulnerability testing of Platform infrastructure
• Incident response procedures for detecting and responding to data security breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77pub will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.

While 77pub takes reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are also responsible for keeping your 77pub login credentials confidential and for ensuring the security of the device you use to access the Platform.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77pub:

• Right to be Informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data 77pub holds about you, including information on how it has been processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the contact details provided in Section 12 of this Privacy Policy. We will respond to your request within a reasonable time and in accordance with applicable law.

10. Children's Privacy

The 77pub Platform is strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the 77pub Platform, please contact us immediately via live chat or at the email address provided in Section 12.

11. Changes to This Policy

77pub reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the Platform. Your continued use of the 77pub Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal information.

12. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 77pub, please contact our Data Protection Officer (DPO):

Data Protection Officer — 77pub
Available via live chat on the Platform, 24 hours a day, 7 days a week.

You may also reach us by email at: [email protected]

This email address is displayed as plain text for informational purposes only. For the fastest response, we recommend using the live chat feature available on the 77pub Platform.